General

At DMA Tech Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who may receive it, and how we safeguard it.

By using this website, you consent to the practices described in this policy. If you have any questions regarding this Privacy Policy, please contact us directly.

Information We Collect

We collect personal information only when voluntarily submitted through website forms, service inquiries, SMS opt-ins, or other direct communications with us. This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Other information you voluntarily provide

We may also collect limited technical information such as browser type, IP address, and website usage analytics to improve website performance and user experience.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and service requests
  • Provide managed IT and support services
  • Communicate regarding appointments, projects, invoices, or support matters
  • Send service-related notifications
  • Improve our website, services, and customer experience
  • Send SMS/text communications when consent has been provided

We retain collected information only for as long as necessary to provide services, maintain business records, comply with legal obligations, or resolve disputes.

SMS / Text Messaging Compliance

By providing your phone number and opting into SMS communications, you consent to receive text messages from DMA Tech Solutions related to:

  • Appointment reminders
  • Service updates
  • Support notifications
  • Account-related communications
  • Project coordination

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

SMS opt-in data and consent information will not be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information Sharing

We do not sell, lease, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • When required by law, subpoena, or legal process
  • To comply with requests from law enforcement or government authorities
  • With trusted service providers who assist in operating our business and who are contractually obligated to keep information confidential
  • To protect the rights, safety, or property of DMA Tech Solutions, our customers, or others

Cookies and Advertising

As you browse our website, cookies and similar tracking technologies may be used to improve user experience and help us understand website traffic and visitor interests.

Third-party advertising partners, including remarketing platforms such as AdRoll, may use cookies to display relevant advertisements based on your prior interactions with our website.

These technologies do not collect personally identifiable information such as your name, email address, mailing address, or telephone number.

You may opt out of targeted advertising through your browser settings or through applicable advertising platform opt-out tools.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly, subject to applicable legal and contractual obligations.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

DMA Tech Solutions
4336 Brecksville Rd, Ste A
Richfield, OH 44286
United States

Website: DMA Tech Solutions