Remote Monitoring

Rest easy knowing your systems are watched around-the-clock

What is Remote Monitoring?

We deploy agents onto every device in your network which feed us data in real-time. These probes look for potential failures in your hardware or security threats and immediately alert us--many times before you notice yourself. This gives us the ability to more proactively address issues in your practice before they turn into problems or emergencies.

Monitoring is built standard into all of our Managed Service Plans to ensure that we are providing you with the highest level of service possible. We can only be as good as the data we receive, so we make sure to collect and analyze as much as we can get.

What does this mean for you? Less downtime and greater peace of mind.

Our Remote Monitoring services include:

  • 24/7 monitoring of your system's’ health
  • Engineer notification in the event of a system critical network issue
  • Performance monitoring to identify low disk space, high CPU utilization, and other events indicative of a performance issue
  • Regular maintenance tasks, including Windows updates, disk defragmentation and disk cleanups, performed stealthily without disrupting your employees or workflow