Terms of Service

By accessing dmatechsolutions.com, submitting a form, downloading our remote support tools, or signing in to the client portal, you agree to these terms. If you do not agree, please do not use the site.

DMA Tech Solutions provides managed IT, cybersecurity, compliance, and related services to dental practices under separate written agreements. If you are a client, your managed services agreement, statement of work, and Business Associate Agreement define the services we deliver, our service levels, our fees, and our respective obligations. Those agreements control over anything on this page if the two ever conflict.

You may use this site for legitimate business purposes: learning about our services, requesting an assessment, downloading resources we offer, applying for a position, or managing your account. You agree not to:

• Attempt to gain unauthorized access to any part of the site, our servers, or any account that is not yours.
• Probe, scan, or test the vulnerability of our systems, or interfere with their normal operation.
• Use automated tools to scrape, harvest, or overload the site.
• Upload malicious code, or submit content that is unlawful, infringing, or deliberately false.
• Use our content, branding, or materials to impersonate us or imply an affiliation that does not exist.

We make remote support software available for download so our technicians can assist you. By downloading and running it, you agree that:

• You are authorized to install software on the computer in question and to permit remote access to it.
• You will run the quick support tool only during a support session with a DMA technician, and you understand that starting a session grants that technician access to the device while the session is active.
• The managed installer is intended for workstations covered by an active DMA support agreement and will remain installed until removed.
• You will not redistribute, resell, modify, or reverse engineer the software.

The remote support software is provided by a third-party vendor and remains subject to that vendor’s own license terms. You should close any application containing sensitive information you do not wish a technician to see before starting a session.

If we issue you portal credentials, you are responsible for keeping them confidential and for all activity that occurs under your account. Do not share your login. Tell us immediately at [email protected] if you believe your credentials have been compromised. We may suspend or terminate an account that is being misused or that poses a security risk.

You keep ownership of everything you send us through this site, including form submissions, uploaded files, logos, and resumes. By submitting it, you grant us permission to use that material for the purpose you submitted it for: responding to your inquiry, delivering services, or evaluating your application. You confirm that you have the right to share whatever you upload.

The text, graphics, logos, guides, and other materials on this site are owned by DMA Tech Solutions or our licensors and are protected by copyright and trademark law. You may view, download, and print our materials for your own internal business use. You may not republish, sell, or redistribute them without our written permission.

Our articles, guides, checklists, and assessments provide general information about dental IT, cybersecurity, and HIPAA topics. They are not legal, compliance, or professional advice for your specific situation, and reading them does not create a client relationship. Regulatory requirements change, and how they apply depends on your practice. Consult qualified counsel or engage us formally before acting on anything you read here.

This site links to services we do not control, including our scheduling tool and our support ticketing portal. We provide those links for convenience and are not responsible for the content, availability, or practices of third-party sites. Your use of them is governed by their own terms.

We work to keep this website available and accurate, but we provide it on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error free, or free of harmful components. This section applies to the website only; the warranties in a signed services agreement are unaffected.

To the fullest extent permitted by law, DMA Tech Solutions is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of your use of this website. Nothing in this section limits liability that cannot be limited under applicable law, and nothing here modifies the liability terms of a signed services agreement.

You agree to indemnify and hold harmless DMA Tech Solutions and its personnel from claims, losses, and reasonable expenses arising out of your misuse of this website, your violation of these terms, or your violation of the rights of a third party.

These terms are governed by the laws of the State of Ohio, without regard to its conflict of law rules. Any dispute arising out of your use of this website will be brought in the state or federal courts located in Summit County, Ohio, and you consent to their jurisdiction.

We may update these terms as our services change. Updates take effect when posted, and we will revise the effective date at the top of this page. Continued use of the site after a change means you accept the revised terms.

Questions about these terms:

DMA Tech Solutions 4336 Brecksville Rd, Ste A Richfield, OH 44286 440-397-3000 [email protected]